The Challenge
In a hybrid setup, the office needs to offer more than just a place to work. GoCardless wanted to create an environment that would draw people in organically, by offering a workplace experience that’s energizing, seamless, and deeply connected to their company values.
"We want to offer something people won’t get at home — energy, community, and the freedom to do their best work."
The Solution
The workplace team chose Mapiq, focusing on tools that make in-office collaboration easy and intuitive. The platform helps GoCardless:
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Book desks and rooms easily Teams can quickly find and reserve the right space for focused work or group meetings.
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Enable smooth face-to-face interaction Real-time availability makes spontaneous collaboration simple.
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Keep operations friction-free From locker access to getting that ideal meeting room, employees can navigate the office without needing extra support.
Impact
With Mapiq in place, GoCardless has made the office a destination again. The tools support how people work best together by removing barriers, encouraging organic interaction, and making sure space is used effectively on busy days.
Mapiq helps the GoCardless workplace team to deliver a ‘silent service’: As Jamie Nimmo puts it, “We want people to find everything they need without having to ask.” Whether it's a meeting room, a locker, catering, or ticketing, Mapiq helps make the workplace run effortlessly.