Mapiq builds smart workday solutions dedicated to creating smarter, more meaningful workdays. Mapiq supports hybrid working through custom smart suggestions—giving organizations the tools they need to optimize their spaces.
At Mapiq we value privacy. We are transparent about the technology we use and are committed to keeping your data secure. The privacy and security of your data is reinforced by compliance with applicable privacy laws and regulations such as the GDPR and the international standard for information security, ISO 27001.
You are in control. We process your data on behalf of the organization you're affiliated with. We’ll protect the privacy of your data, and only use it in a way that’s consistent with the reasons your organization provided it. Mapiq guarantees this with the contractual commitments we make with every organization that receives our services.
About this privacy policy.This privacy policy applies to Mapiq. It explains the personal data Mapiq processes, how we process it, and for what purposes.
Applicability and scope. Mapiq is made available to you (the end-user) through your organization (our customer), and your use of Mapiq is subject to your organization’s policies (if any). The organization can:
If you lose access to your work account (for example, in case of change of employment), you may lose access to Mapiq.
If you have any questions regarding the processing of your personal data, including requests about exercising your data protection rights, please contact your organization’s privacy officer. For any questions regarding this privacy policy, or if you would like additional information, please contact us at privacy@mapiq.com, or via mail to Mapiq, Oostsingel 209, 2612 HL Delft, the Netherlands.
We use personal data to provide your organization and you with the Mapiq service. Mapiq’s processing of your personal data in connection with the Mapiq service is governed by a contract between Mapiq and your organization. Mapiq will process your personal data to deliver our service.
This includes improving, securing and developing the service. Mapiq does this through automated processing in the Mapiq software. This includes, but is not limited to:
When you use social features in the Mapiq application, such as connecting with colleagues, other users may see some of your activity like the days you work in the office or at home.
Mapiq receives, collects and generates data to provide our service. This includes:
Depending on the features your organization chose, we may collect additional data. This may include:
Using Mapiq may generate additional data. This data can be traced to you as a Mapiq user. This data may include:
Mapiq does not process sensitive personal data, for example: social security number, health data, religion or race.
We store personal data no longer than required by law and no longer then necessary to deliver the service. Retention varies between 24 hours and the duration of the subscription your organization has with Mapiq.
When your organization decides to stop its Mapiq subscription, your organization has two options to choose from:
Mapiq engages third parties to provide our service. Third parties only receive information that is strictly required to fulfill their services to Mapiq. The third parties we engage are:
Your organization authorized Mapiq to engage these third parties.
If your company elects to enable Google Integration, Mapiq's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Mapiq willnot transfer your data outside the EEA. We use Microsoft cloud hosting servicesto store your data. Your data is stored in the Microsoft Azure regionWest-Europe in the Netherlands and Ireland.
Mapiq protects your data. Mapiq implemented rigorous technical and organizational measures to keep your data secure. Mapiq is an ISO 27001 certified company. ISO27001 is an international standard for information security that guarantees the implementation of a high level of technical and organizational measures. Our measures are audited yearly by an independent auditor.
We use encryption to data in transit (e.g., access our applications), data in rest (e.g.,storage and retention) and data in the cloud (e.g., to cloud security gateways).Other examples of security measures we apply are:
You are in control. You have the right to exercise your data protection rights, such as your right to access, rectification and deletion of your personal data. Mapiq is provided to you through your organization. If you have any privacy inquiries or complaints, please direct them to your organization’s privacy officer.
To use certain features, we ask you to share personal data. You can opt-in to the feature or decline. This may mean you cannot use a certain feature. If you opt-in to a feature, you can opt-out at any time.
You can lodge a complaint with the Dutch Supervisory Authority about the way we process your personal data or when your organization failed to address your privacy request (in time). Click here to submit a complaint.
We are happy to answer any questions about this privacy statement or provide additional information. You can contact us at privacy@mapiq.com.