Challenge
ENGIE understands that the footprint of their buildings can only be exceptional if the employees in those buildings show sustainable behavior. You can have the smartest buildings in the world but if your employees do not know how to use their smart functionalities, those buildings will never accomplish their aim of being sustainable. ENGIE choose Mapiq as a partner in this journey, thanks to our shared mission in making employees feel supported and well at work.
With a strong focus on the human success factor, we quickly established an overall goal for our partnership: helping employees use and share their office space as optimally as possible.
We determined the following objectives for the project:
- Decreasing the time and effort it takes to find a suitable space for ad hoc meetings
- Simplifying the process of booking meeting rooms
- Making it easier to find workspaces.
The Mapiq solution
When we started the partnership, we found that 65% of the ENGIE employees were using a fixed desk. On average, more than three out of ten people needed to find a productive space to work every single day.
Moreover, employee feedback revealed that most employees experienced friction in finding available workplaces and finding a place for ad-hoc meetings. We found that the employee frustration was mainly driven by a lack of insight, ambiguity about available places, and limited willingness for sharing in harmony.
By placing bGrid sensors throughout the building we were able to build a digital 3D twin of the 7021 m² building.

The integration with our platform enables all employees to see which of the hot desks are available to them in real-time. Employees can find and book spaces, via an app or browser, for ad-hoc meetings at any given time.
In addition to this, all data is visualized in the analytics dashboard to provide instant information about office occupancy, peak hours, and popular workspaces. These accurate insights enable ENGIE management to make decisions that can further improve efficiency at the workspace.
The graphical presentation of building utilization also enables management to make better decisions about their real estate portfolio and operational requirements.
