Jul 30, 2019 in Viewpoint

The formula for accepting activity-based working

Flexible offices are requested more and more by millennials, and the world is filled with beautiful offices with so much to offer nowadays. But somehow, these offices are not used to their full potential. Activity-based working should be the solution. Instead, employees are going to the same workplace every day and experience everything as occupied, while many meeting rooms remain unused. So, why is there a gap between peoples behaviors and the new way of working?

Marre Oudhof
by Marre Oudhof
Employees using different types of workplaces in the office
Employees resist activity-based working even though the office has so much to offer

Why is there so much resistance?

We know that employees can be a bit stubborn when it comes to accepting activity-based working. Even though this brings along many advantages for them. What reason lies behind their resistance?

1. It's generally known that we are not a big fan of change. We even have fear as an automatic response to change. So, when our employer implements something new in the office, accepting this costs a lot of energy and time. Therefore, it is way easier to stick to our old routines.

2. With ABW implemented, employees experience that their own workplace is taken from them. They don’t have their own familiar desk to return to every day and their feeling of autonomy fades. Because this choice was made for them, the natural reaction is resistance.

3. There are too many options to choose from. 40 - 45 percent of our decisions are automated and made unconsciously. This gives us more time to focus on our more important tasks. Having to choose every day between the endless workplace possibilities, like different coworking spaces, can be exhausting.

Where lies the solution?

1. Once employees are involved in the changing process, the feeling of understanding grows. Make sure they are informed about what benefits activity-based working can bring them, such as the freedom to work when and where they like. Setting up a poll for what kind of meeting rooms should be added in the office can help involving employees.

2. A sense of ownership can be restored by enabling workplace choices for employees. Mapiq gives end-users the possibility to book meeting rooms, find available workplaces and know the whereabouts their work friends in the office. This way, employees experience autonomy and control over their own workplace again.

3. Too much choice can be overwhelming, which results in no choice at all! Suggestion based room booking offers options based on information gathered with machine learning and AI. Other than that, Mapiq also allows the employees to adjust filters themselves to find their perfect meeting room. This way, only phonebooths nearby pop-up for your conference call.

Close the gap between behavior and the modern office

If you want your employees to experience more well-being and productivity in the office while introducing activity-based working, you need to involve employees in the changing process. Offices should give employees the technical support they need during their workday. By offering the right choices, you give back the ownership of workspaces to your employees!

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