Last updated: 01-07-2021
This is an end user license agreement (EULA), between You and Us, regarding the use of Our Apps.
In this EULA We use words which start with a capital letter. Those words have the meaning asset out in this paragraph.
We like software and apps We immediately understand. That is why We have opted for a EULA in the shape and form of frequently asked questions, in order to make the EULA readable and understandable. In case You still have questions after reading, You can contact Us at firstname.lastname@example.org. We will gladly answer Your questions.
We grant You the right to use the App for the intended use. Easy. Nothing more and nothing less.
However, You can only use that App in case You have a valid Mapiq account. That means that your Employer has a subscription to Our services. The license to use the App is granted perpetually, until We revoke the App or You install a new version of the App (for which a new EULA may apply). Please note that You are not allowed to resell or reverse-engineer the App or any part of it. Furthermore, the intellectual property rights of the App will solely remain with Us.
We do our best to deliver excellent Apps and services. However, We are also human, and mistakes can be made. Therefore, we cannot guarantee that our Apps are free of bugs and/or errors. However, we are in a continuous process of fixing errors and improving functionality. In case We release a new version of an App, the new version can be downloaded and installed via the Apple App Store, Google Play Store or the Windows Store.
Most of Our Apps rely on connectivity with Our servers and/or servers of Your Employer. We cannot guarantee that these connections will always work or are free of interruptions. However, we strive to give You maximum availability of the functionality of the Apps.
In some cases, Your Employer will have a service level agreement with Us. In those cases, We cannot guarantee You more, than we agreed upon with Your Employer.
We are not directly liable for damages You incur by using an App, unless Your damage is due to willful intent or conscious recklessness of the top-level management of Our company. However, in case we entered into an agreement with Your Employer, We might be liable for damages incurred by Your Employer in case of an attributable shortcoming on our side.
We can change this EULA unilaterally. However, in case of a detrimental change for You, We will notify You within a reasonable amount of time, so You can remove the App in case You don’t agree with the new EULA.
The personal data that We process of You are:
And in some cases Your location. The functionality of Our Apps rely on whether You have turned on location services on Your device and therefore have given Your consent to process this data. If You did turn on location services on Your device, We only use the location data and Your personal data, to offer You the functionality of Our App. We do not keep track of Your location history: we only store your last known location.
In the agreement We entered into with Your Employer, we also agreed upon a data processing agreement.
We will take good care of Your personal data. We send all Your data via an encrypted connection. We store Your personal data on Our servers in the Netherlands and at Microsoft Ireland. We will never store Your personal data outside of the European Union (E.U.) or European Economic Area (E.E.A.). However in two occasions (i.e. when an Admin Role has been assigned to you or when the Subscription admin environment for the Subscription Owner is up and running) we make use of SendGrid for sending You (as Admin) emails. SendGrid is based in the USA and We have a data processing agreement in place with them.
We never store Your personal data longer than necessary. And Your reservation data after a maximum of 30 days. Data from guest users will be deleted after 30 days of creation. Not accepted connections are deleted 30 days after the connection request. Other personal user data is deleted after Your Employer cancels her subscription. Analytics data is anonymous data and may be kept for a longer period of time.
In case You would like to see what data we process of You, You can send a request to email@example.com. After that You can request Us to modify and or change Your personal data in case it is still being processed by that time.
We advise you to contact Your Employer, if You are concerned about product claims, legal claims, copyright issues, privacy issues or other disputes. Your Employer can contact us via firstname.lastname@example.org.
In principle this EULA is an agreement between You and Us. Depending on the specific operating system or platform You are using Our software on, however, other parties may be beneficiaries to this agreement. For example, such is the case with Apple and its subsidiaries when You run the App on Your iPhone or iPad.
The laws of the Netherlands govern this EULA. The United Nations Convention on Contracts for the International Sale of Goods does not apply.